AI Automation
Automate the Routine. Accelerate Your Business.
From documents and orders to customer enquiries, ACS builds AI solutions that reduce manual work, connect your workflows and help your team achieve more.
Explore AI AutomationOur services
Stay up. Stay running.
Stay protected.
Capabilities shaped around the people, systems, and data that keep your business moving.
01
Cloud Service
Amplify your business innovation and growth by ACS cloud services. Our tailored approach helps us provide cloud-based capabilities to optimize costs, enhance time to market and create flexibility in IT operations.
Read more about Cloud Service02
Artificial Intelligence
Put AI to work in your business with AI agents, chatbots and automation that save time and support smarter decisions.
Read more about Artificial Intelligence03
Data Security
Data security products give you greater control over your data and enhanced user productivity, all while protecting your business's essential data from malware and other threats.
Read more about Data SecurityTrusted partnership
Our customers
We help our customers achieve their most audacious business goals and meet their everyday needs. Here are some stories of our recent shared success.
Industries we serve
Managed IT services
customized for your industry.
Our vertical solutions expertise allows your business to streamline workflow and increase productivity. As a leader in Communication and IP Technology, ACS contributes through proactive membership in leading industry associations.
Case studies
Real problems.
Working software.
How ACS turns everyday business friction into focused AI and custom software.
Case study / 01 · AI assistant
Prempt
An AI personal assistant for small businesses
The challenge
Owners juggle emails, appointments and follow-ups across separate tools while running the business, so important actions get lost in repetitive admin.
The ACS solution
One experience for email assistance, scheduling and task management, starting with Gmail and Google Calendar and tuned to each user's meeting types, tone and reminders.
- Email assistanceDrafts replies for review and turns key messages into actions.
- Scheduling & remindersSyncs calendars and surfaces upcoming appointments and tasks.
- Meeting documentationDraft minutes and follow-up actions.
- Central dashboardAppointments, tasks and inbox summaries in one place.
Case study / 02 · Public safety
SafeClicks
Making police service guidance more accessible through AI
The challenge
Citizens need help reporting a lost article, seeking missing-person assistance or finding the right cybercrime route, and repeated procedural questions take up police staff time.
The ACS solution
An AI-powered digital police assistant that combines conversational guidance with police service information to point citizens to the right next step.
- Guided service helpStep-by-step guidance for lost articles, missing persons and tenant verification.
- MultilingualHindi, English and regional languages.
- Multiple channelsWeb, mobile app and WhatsApp access.
- Always availableAnswers routine questions and shares emergency helpline guidance.
Case study / 03 · Logistics
Agentic AI for Smarter Logistics
Connecting logistics workflows through intelligent automation
The challenge
Bookings, dispatch, order updates and payment follow-ups live in different systems; manual communication delays handovers and leaves customers waiting for news.
The ACS solution
An Agentic AI solution powered by BotOnWeb that links conversations to operational actions, working with ERP and CRM platforms across the logistics chain.
- Appointment bookingPickups, deliveries and vehicle slots.
- Order managementOrder creation and tracking via ERP or CRM.
- Dispatch coordinationRoute assignment, vehicle tracking and proactive updates.
- Payments & supportInvoices, reminders and confirmations over chat, email and voice.
Case study / 04 · HVAC CRM
Maven Trading HVAC CRM
Bringing sales and installation workflows into one platform
The challenge
Leads, quotations, installations and maintenance were tracked in scattered records with manual follow-ups, making coordination between sales, service and operations hard.
The ACS solution
A custom cloud CRM built around HVAC workflows, connecting leads, quotations, products and installation tracking in one modular system.
- Leads & customersCustomer history, service records and lead status in one place.
- Quotations & salesStandard pricing, proposal formats and pipeline tracking.
- Installation trackingTasks, timelines and milestones shared across teams.
- Reporting & accessDashboards and role-based access on a scalable base.
Testimonials
Voices from our orbit.
Every client sits at the centre of what we build. Pick a voice, or let the orbit turn.
Abacus Consultancy Services helped us bring our vision for Prempt to life—an AI personal assistant designed around the everyday needs of small businesses. Their team understood how email, scheduling and task management needed to work together, and translated that into a practical product experience. We valued their technical expertise and focus on making AI useful for business owners.
Abacus Consultancy Services understood our vision of making police services more accessible and citizen-friendly. With SafeClicks, they brought together multilingual AI and guided complaint assistance to help citizens navigate essential services. We valued their ability to translate complex requirements into a straightforward experience, with a clear focus on the needs of both citizens and police personnel.
We needed a better way to coordinate bookings, order updates and customer communication across our logistics operations. Abacus Consultancy Services understood these connected workflows and helped us bring them together through their Agentic AI solution. Their focus on integrating with our existing systems and automating routine follow-ups made the approach practical for our business.
Our HVAC business needed a CRM that reflected how our sales, installation and service teams actually work. Abacus Consultancy Services built a tailored platform that brings customer records, quotations and project tracking into one place. What stood out was their understanding of our workflows and their focus on giving our teams clearer visibility and better coordination across departments.
Thank you very much, I confirm completion of this project based on demonstration of what has been achieved, I am happy with what was done. Great job!
It was a complex job, but Abacus treated it like a simple one. They let me know exactly when to expect the completed work.
I saw website is live, everything is excellent, specially I will say thanks for your ACS team, the site was fixed according to my expectations.
ACS has been with us from the beginning, taking the time to understand our goals and turn our direction into practical solutions. Their responsiveness and ability to address our concerns have helped improve our market visibility, while staying within our strictly defined budget. We value their continued support and look forward to growing our business with ACS.
01 / 08
Global presence
Contact us.
How can we help?
ACS India
headquarters
Find us in Indore
MPSEDC Building, Electronic Complex, Pardesipura, Indore, Madhya Pradesh.
Open in Google Maps
United States
Houston
Suite # 502, 16920 Kuykendahl Street, Houston, TX 77068
United Kingdom
London
Multicultural Marketing, LightHouse, 20 Rampart Street, London E1 2LS
India
Navi Mumbai
Suite # 303-304, Building No. 5, Sector III, Millennium Business Park, Mahape, Navi Mumbai, Maharashtra 400710
India
Indore
Suite # 318, II Floor, Service Block, MPSEDC Building, Electronic Complex, Pardesipura, Indore, Madhya Pradesh 452010
United Arab Emirates
Dubai
Unit 2604, 26th Floor, Mazaya Business Avenue BB1, Jumeirah Lake Towers, Dubai
Why ACS
A custom software development company since 2002
Among software development firms, ACS stands out for staying power: 3,000+ finished projects, a 100+ person team and clients in 15+ countries. We are a software development company in India with delivery centres in Indore and Navi Mumbai, and offices in Houston, London and Dubai.
Our software development services cover the full life cycle, from discovery and design to development, testing, launch and long-term support.
- Custom software development services: CRM, ERP, SaaS and web applications
- AI development and AI agents for business
- Mobile app development for Android and iOS
- Dedicated developers and offshore development centers
- Our own products: Viben POS, GPS fleet tracking, SafeClicks and MaxCon
FAQ
Frequently asked questions
What does a custom software development company do?
A custom software development company designs, builds and supports software made for one business: CRM and ERP systems, web and mobile apps, AI tools and integrations, instead of off-the-shelf products that force you to change how you work.
Why choose a software development company in India?
A software development company in India gives you experienced engineers at a lower cost than local hiring, with time-zone overlap for the UK, UAE and, with shifted hours, the US. ACS combines Indian delivery centres with offices in Houston, London and Dubai.
What software development services does ACS offer?
AI development and AI agents, data analytics, enterprise software (CRM, ERP, SaaS and web apps), mobile app development, dedicated developers, cyber security, digital marketing and IT consulting.
How do I start a project with ACS?
Tell us about your idea through the contact form or call +91 (0731) 4222314. We set up a discovery call, then send a fixed estimate and plan before development starts.