Services
Custom Software Development Services
Enterprise solutions, CRM and ERP built around how your business works.
Enterprise solutions
Custom software development services for growing businesses
Off-the-shelf software makes you change how you work. ACS builds custom software around your processes: CRM, ERP, inventory, order management, SaaS platforms and web applications, connected to the tools you already use.
We are a custom software development company in India with offices in the US, UK and UAE. Since 2002 our team has finished 3,000+ projects for clients in 15+ countries.
What we build
- Custom CRM systems for sales, service and real estate teams
- ERP software: inventory, purchasing, production, accounting and payroll
- SaaS development for start-ups and software companies
- Web application development and customer portals
- Integrations with QuickBooks, Xero, Shopify, Amazon, eBay and payment gateways
- Modernisation of legacy desktop systems to the cloud
Custom application development services
Our enterprise software services
CRM development services
Custom CRM development: leads, pipelines, quotes, tickets, campaigns and reports designed for your sales process, or customisation of an existing CRM.
ERP development
ERP systems for inventory, orders, purchasing, manufacturing, finance and payroll, multi-tenant and cloud-hosted.
SaaS development company
Multi-tenant SaaS products with subscriptions, roles and billing, built to scale from first customer to thousands.
Web application development
Web apps and portals for customers, dealers and staff, built with Laravel, .NET, Java, React and Angular.
Systems integration
Connect ERP, CRM, accounting, e-commerce and shipping so data moves without double entry.
Software for start-ups
A software development company for start-ups: MVPs, product discovery and a team that scales with you.
CRM solutions
CRM software for small business and enterprise
Generic CRM software for small business often fits nobody exactly. Our custom CRM systems model your pipeline, products and approvals, and connect to email, telephony, WhatsApp and accounting.
- Sales CRM software – leads, deals, quotes and follow-up reminders
- Real estate CRM – property listings, enquiries and agent pipelines (see construction & real estate)
- Construction CRM – roofing and contractor CRM like MaxCon
- CRM for manufacturing – dealer orders, production status and dispatch
- CRM + ERP – one system from first enquiry to invoice and payment
Implementing a CRM system? We migrate your data, train your team and support you after go-live.
Integrations
QuickBooks Desktop integration
Our QuickBooks Integrator is a desktop tool that keeps QuickBooks Desktop and your web application in two-way sync. After registration and an initial upload of your existing QuickBooks data, every create, update or delete on either side flows to the other, using the field mapping you choose.
What it keeps in sync
- Customers, vendors and employees
- Chart of accounts and items
- Invoices, sales orders and purchase orders
- Payments received, bills, credits and payments made
A small web service on your server connects the tool to your application database, and custom rules map records the way your business works, for example creating a QuickBooks vendor as a contractor in a specific sales office. See it in the QB Desktop case study.
Integrations
3rd party integrations
Most businesses run on several systems that do not talk to each other. We connect your software with third-party platforms through their APIs, so data moves automatically and your team stops copying it by hand.
Systems we connect
- Accounting software such as QuickBooks Desktop
- Payment gateways and online payments
- E-commerce platforms and online stores
- Shipping, courier and GPS tracking services
- Email, SMS and WhatsApp messaging
- Your existing CRM, ERP and internal tools
See our integration work in the Book Connector and QB Desktop case studies.
CRM development company
Custom CRM development services and CRM solutions
ACS is a CRM development company that builds custom CRM systems around your sales and service process. Among CRM software development companies, we stand out for combining CRM with ERP: one CRM ERP system for leads, quotes, orders, stock and invoices.
CRM services we offer
- Custom CRM development services from scratch
- CRM for small companies: fast to set up, simple to use, ready to grow
- Sales CRM software with pipelines, quotes and forecasting
- CRM for manufacturing, distribution, real estate and construction
- CRM migration, integration and support
Read our step-by-step guide to implementing a CRM system.
Web application development
Web app development services from a web application development firm
Customer portals, SaaS products, booking systems and internal tools: our web app development services cover architecture, UX, development, testing, hosting and support, using Laravel, PHP, React, Node.js and .NET.
- Multi-tenant SaaS platforms and subscription billing
- Customer and partner portals with secure logins
- Workflow, approval and reporting tools
- Progressive web apps that work on any device
CRM system
What is a CRM system?
A customer relationship management (CRM) system manages every interaction with your current and potential customers. It keeps each customer’s history in one place, so sales, support and management see the same picture and can focus on retention and sales growth.
What a custom CRM system does for you
- Builds prospect profiles and tracks their needs from first enquiry onwards
- Keeps contacts, purchases, quotes and support tickets in one database
- Connects front-office sales with back-office accounting and ERP
- Shows pipeline, follow-ups and customer value in live reports
See a CRM we built in the Sonic CRM case study.
ERP system
ERP system development services
Enterprise resource planning (ERP) software brings your business processes into one system with a central database. We build custom ERP systems that replace spreadsheets and disconnected tools, so information flows between departments and to outside partners without re-entry.
A custom ERP is built around how your business works, and it can grow module by module instead of forcing you into a generic package.
ERP modules we build
- Inventory, purchasing and warehouse management
- Sales orders, invoicing and payments
- Production planning and cost accounting
- HR, payroll and attendance
- Dashboards and reports for management
ERP integration
We connect your ERP with CRM, e-commerce, payment gateways and accounting software such as QuickBooks Desktop. See our Image Processing ERP, Cost Accounting System and GunaAgro projects, or read about ERP integration for school management software.
Case studies
Related projects
FAQ
Frequently asked questions
What are custom software development services?
Custom software development services cover designing, building, integrating and supporting software made for one business, instead of buying a generic package. It usually includes discovery, UX design, development, testing, deployment and maintenance.
Should we buy CRM software or build a custom CRM?
Off-the-shelf CRM suits standard sales processes. A custom CRM system is better when your workflow, products or approvals are specific, when you need deep integration with ERP or accounting, or when per-user licence costs grow too high.
Can you combine CRM and ERP in one system?
Yes. Many of our clients run a single platform from enquiry and quote to order, inventory, invoice and payment, which removes double entry between systems.
Which technologies do you use?
We use PHP/Laravel, .NET/C#, Java, React, Angular, Flutter, MySQL and SQL Server, hosted on the cloud of your choice. We pick the stack that fits your team and long-term support.
Do you work with start-ups?
Yes. We build MVPs and SaaS products for start-ups and scale the team as the product grows.
How do you protect our code and data?
ACS is ISO 27001 certified. We sign NDAs, you own the source code, and access to systems and data is role-based and logged.
What is the best CRM for small companies?
The best CRM for small companies is one the team actually uses: simple pipelines, email and WhatsApp integration and clear reports. ACS configures or builds a CRM for small business that fits your process and can grow with you.
Do you offer web app development services?
Yes. As a web application development firm we build SaaS products, portals and internal tools, from design and development to hosting and support.
Are you a software development company for startups?
Yes. We help start-ups go from idea to MVP quickly, with a fixed scope and budget, and then scale the product with a dedicated team as the business grows.
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Tell us about your project
Share a few details and our team will reply by email. Prefer to talk? Call +91 (0731) 4222314.
- 3,000+ projects since 2002
- Clients in 15+ countries
- Offices in Houston, London, Navi Mumbai, Indore and Dubai